A dedicated PCS team member, trained on your stack, in your hours, with sector context for e-commerce & retail.
| Role | NZ band | AU band | Fiji band (PCS) | Savings |
|---|---|---|---|---|
| Finance & accounts admin | NZ$65,000 – NZ$85,000 | AU$70,000 – AU$92,000 | FJ$20,000 – FJ$32,000 | 55–70% |
Salary bands sourced from PCS Salary Guide and public job-market data. Fiji band is fully-loaded — PCS handles recruitment, training, infrastructure, security, payroll and compliance.
Standard responsibilities on the role; tuning happens during onboarding to your SOPs.
E-commerce operations have spikes — campaign launches, peak season, returns waves — and demand a customer-experience layer that scales with them. PCS supports ecommerce clients across NZ and AU with order support, returns processing, catalog enrichment, and tier-1 product questions, structured around the platforms ecommerce teams actually use: Shopify, BigCommerce, Magento, and the ANZ-favourite headless stacks.
PCS supports ecommerce and retail clients with customer service, returns workflows, and back-office operations. Trained on Shopify, Zendesk, Gorgias, and the ecommerce-native stacks.
Recruitment, training, infrastructure, security, payroll, compliance and reporting — all included. You get a dedicated team member; we handle the operating model.
Account managers based in NZ run weekly reviews and translate between your operating norms and the Suva team.
Information security is documented, audited, and built into every desk, laptop and process. Standard security questionnaires get answered with our existing pack.
The team works your business hours — no overnight handoff problems. We also cover extended windows where genuinely needed.
Most engagements start with a pilot framework — small, focused, KPI-driven. Scale up once the operating model is proven. Contract terms vary by client and package.
Tell us what you need. We'll come back within a business day with roles, costs, security pack and a 30/60/90-day pilot plan.
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