A dedicated PCS team member, trained on your stack, in your hours, with sector context for e-commerce & retail.
| Role | NZ band | AU band | Fiji band (PCS) | Savings |
|---|---|---|---|---|
| Finance & accounts admin | NZ$65,000 – NZ$85,000 | AU$70,000 – AU$92,000 | FJ$20,000 – FJ$32,000 | 55–70% |
Salary bands sourced from public job-market data. Fiji band is fully-loaded — PCS handles recruitment, training, infrastructure, security, payroll and compliance.
Standard responsibilities on the role; tuning happens during onboarding to your SOPs.
E-commerce operations have spikes — campaign launches, peak season, returns waves — and demand a customer-experience layer that scales with them. PCS supports ecommerce clients across NZ and AU with order support, returns processing, catalog enrichment, and tier-1 product questions, structured around the platforms ecommerce teams actually use: Shopify, BigCommerce, Magento, and the ANZ-favourite headless stacks.
PCS supports ecommerce and retail clients with customer service, returns workflows, and back-office operations. Trained on Shopify, Zendesk, Gorgias, and the ecommerce-native stacks.
Recruitment, training, infrastructure, security, payroll, compliance and reporting — all included. You get a dedicated team member; we handle the operating model.
Account managers based in NZ run weekly reviews and translate between your operating norms and the Suva team.
The team works your business hours — no overnight handoff problems. We also cover extended windows where genuinely needed.
Most engagements start with a pilot framework — small, focused, KPI-driven. Scale up once the operating model is proven. Contract terms vary by client and package.
Tell us what you need. We'll come back within a business day with roles, costs, security pack and a 30/60/90-day pilot plan.
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