The terms and conditions governing the use of our services.
Last updated: April 2026
These Terms and Conditions ("Terms") govern your use of the website operated by PCS — Proficient Customer Solutions, operated by PCS Global Ltd ("PCS", "we", "our", or "us"), a company registered in New Zealand (Company No. 6818662).
By accessing this website and submitting any information through our forms, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
By submitting your personal information through any form on this website (including contact forms, enquiry forms, and quote requests), you consent to:
You may withdraw your consent at any time by contacting us at sahil.chand@proficientcs.com.
You agree to use this website only for lawful purposes. You must not:
PCS is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. All personal information collected through this website is handled in accordance with our Privacy Policy.
We implement ISO 27001 aligned security practices to protect your data. Your information will not be sold to third parties.
All content on this website — including text, images, logos, design, and code — is the property of PCS Global Ltd and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or use any content without written permission from PCS.
The information on this website is provided for general informational purposes only. While we make every effort to keep the content accurate and up to date, PCS makes no warranties or representations about the completeness, reliability, or accuracy of any information on this website.
Nothing on this website constitutes a binding offer or contract for services. All service engagements are subject to individual Service Agreements.
To the maximum extent permitted by New Zealand law, PCS shall not be liable for any loss or damage arising from your use of this website, including but not limited to indirect, incidental, or consequential damages.
Nothing in these Terms limits liability that cannot be excluded or limited under New Zealand law, including liability under the Consumer Guarantees Act 1993 (where applicable).
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
PCS reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us:
PCS — Proficient Customer Solutions
PCS Global Ltd
Auckland, New Zealand
Email: sahil.chand@proficientcs.com
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