Since 2017, PCS has been helping ANZ businesses build high-performing offshore teams. We're not a marketplace or a freelancer platform — we're your operational partner.
PCS was founded by Yogesh and Sangita Chand in the heart of Auckland's business district with a clear conviction: New Zealand and Australian businesses deserve access to world-class offshore talent without the complexity, risk, and frustration of traditional outsourcing.
Having lived and worked across both New Zealand and Fiji, the founders understood something most outsourcing companies miss — the extraordinary talent pool in Fiji combined with genuine cultural alignment creates partnerships that don't just save money, they work.
Eight years later, PCS employs over 200 professionals across Auckland and Suva, holds ISO 27001:2022 certification, and has generated more than $10 million in operational savings for clients.
"We built PCS to prove that outsourcing to the Pacific doesn't mean compromising on quality. It means accessing talent that genuinely cares."— Yogesh & Sangita Chand, Founders
Founded
Team
Savings
From two founders to a 200+ person operation spanning two countries.
Yogesh and Sangita Chand establish PCS at 1016 Great South Road — bringing their vision of Pacific-powered outsourcing to life.
PCS opens its Suva office at Garden City, Raiwai — establishing the operational heart of the business with the first cohort of Fijian professionals.
Despite global disruption, PCS doubles down on Fiji operations and reaches 100 team members — proving the resilience of the Pacific model.
PCS crosses $10 million in total operational savings generated for clients across Australia and New Zealand.
PCS achieves ISO 27001:2022 certification — a major trust signal for clients in regulated industries and enterprise accounts.
PCS now employs over 200 professionals, serves clients across multiple industries, and continues to expand its Fiji and NZ operations.
A dedicated leadership team spanning Auckland and Suva.
Founder & Director
Founder & Director
COO & CMO
CFO
People & Capability
General Manager
These aren't wall art. These are operating principles behind every hire, every client relationship, and every decision.
We measure ourselves by your results — cost savings, service quality, team performance. If you're not winning, we're not doing our job.
We're a certified Green BPO. From energy-efficient offices to paperless operations, we prove business efficiency and environmental responsibility go hand in hand.
We invest in our Fijian team and community. Fair wages, career development, and genuine opportunity — because our people's growth drives your business growth.
Managed from Auckland, powered from Suva. Dual-country structure gives you local oversight with offshore cost advantage.
1016 Great South Road
Auckland
Client management, sales, strategy, and quality oversight. Where your relationship is managed — by people who understand the ANZ business landscape.
Unit 18A, Level 1
Garden City, Raiwai, Suva
Our operational hub — 200+ professionals delivering customer service, sales support, back office, and administrative services for clients across NZ and Australia.
Whether you need one team member or fifty, we'll build a staffing plan that works for your business.
Get Your Free Staffing Plan → Book a Call
