From customer service to sales support to back office — PCS is a Fiji-based BPO & outsourcing company providing skilled, dedicated professionals who integrate directly into your ANZ business.
200+
Team members
$10M+
Client savings
2–4 Wks
Deployment
ISO 27001
Certified
Every role we fill is managed from Auckland, trained to your standards, and timezone-matched to your business. No freelancers. No agencies. Your team, in Fiji.
Inbound and outbound customer care that sounds like it's coming from down the road. Voice, email, chat, and social — omnichannel coverage with the warmth Fiji is known for.
Learn moreLead generation, telemarketing, appointment setting, and pipeline management. Your Fiji-based sales team fills your calendar so your closers can close.
Learn moreData entry, document management, order processing, HR admin, procurement — the operational work that keeps your business running but doesn't need to cost local rates.
Learn moreAccounts payable, accounts receivable, financial reporting, payroll processing, budgeting — experienced finance professionals who handle the numbers.
Learn moreTiered IT support, software troubleshooting, hardware assistance, network support — expert help for your customers without a local helpdesk team.
Learn moreNeed something specific? We build bespoke offshore teams tailored to your exact requirements. Tell us what you need, we'll recruit, train, and manage them.
Tell us what you needNo six-month procurement. No complex contracts. We move fast because your business can't wait.
We learn your business, gaps, and quality standards. 30 minutes, no obligation.
Custom staffing plan with roles, training, and KPIs tailored to your operation.
We recruit, train to your SOPs, and get your team production-ready.
Your team delivers. We manage performance and reporting. You focus on growth.
Start with one team member or scale to fifty. Contract terms tailored to your needs. No hidden fees.
Dedicated offshore professionals based in our Suva office. Maximum savings with full NZ management.
vs. equivalent local hire
Best of both worlds. Flexible teams split between Fiji and New Zealand for maximum capability.
Hybrid Fiji + NZ team
Local professionals managed by PCS, operating from our Auckland office. Local touch, PCS managed.
NZ-based team
Book a free 30-minute discovery call. We'll show you exactly how much you can save and how fast we can deploy.
Get Your Free Staffing Plan → Book a Call