Named people, structured onboarding, weekly reporting, and enterprise-grade infrastructure. This is how PCS delivers from Fiji.
Every client engagement is backed by named individuals across leadership, operations, finance, HR, IT, and training. You always know who is responsible.
Strategic oversight and client relationships.
Operational governance and compliance.
Your first point of contact. Runs scoping, proposals, and account management.
Day-to-day operations across the Suva office.
NZ-qualified. Every finance engagement sits under Vinal's oversight.
Recruitment, HR, workforce planning.
System access, security, infrastructure.
System-specific training, onboarding programmes.
Every role fits a tier. Every tier has a clear scope, skill profile, and competitive all-inclusive rate. Contact us for current pricing.
Data entry, admin, document processing. Entry-level roles with structured workflows and clear SOPs.
AP/AR, bookkeeping, CRM management, customer service. Experienced professionals with system proficiency.
Financial reporting, team leadership, escalation handling. Senior professionals who drive outcomes independently.
Manages 5–15 staff, QA, rostering, client reporting. Your operational anchor in the Suva office.
Four weeks from kickoff to go-live. Structured, repeatable, and designed so nothing falls through the cracks.
You meet HR, Trainer, IT, Finance, and your Account Manager. Scope, timelines, and expectations locked in.
PCS screens candidates against your brief. You interview the final shortlist and make the call.
System-specific training led by Brandy, with your team co-leading. SOPs, tools, and workflows embedded.
Live shadow period, structured handover, daily check-ins. Your team is operational with full support.
For multi-role engagements, we use trench-based rollout: start with one function, stabilise, then scale to the next. This reduces risk and lets your team build confidence incrementally.
You always know how your offshore team is tracking. No surprises, no information gaps.
Targets are set collaboratively during Week 1 and documented in your service agreement.
Structured weekly reports covering productivity, quality, attendance, and any flagged issues.
Daily access to your Team Leader in Suva for real-time updates and operational questions.
Anything urgent goes straight to Sahil (COO) or Munesh (GM, Fiji). No ticket queues.
Formal monthly review with your PCS Account Manager covering performance, capacity, and forward planning.
Enterprise-grade physical and digital security across the Suva operations centre. Verified, audited, certified.
Fingerprint biometric at front door and internal doors. No unauthorised entry.
Internationally recognised information security management. Audited and maintained.
Continuous surveillance across all operational areas with recorded footage retention.
Individual logins, dedicated hardware. No shared desks, no hot-desking for client work.
Two independent fibre connections plus on-site backup power generation. 99% measured uptime.
Non-disclosure agreements signed by every team member before they touch your systems or data.
Book a 20-minute scoping call. We'll map your roles, estimate costs, and show you exactly how the engagement would work.
Book a 20-Min Scoping Call Contact Us →