Back Office & Admin

The work that runs your business —
without the overhead

Data entry, accounts, HR admin, document management, payroll — the operational backbone of your business, handled by dedicated professionals in Fiji at up to 70% less.

Back office operations

Every back office function, covered

The operational work that keeps your business running doesn’t need to cost local rates. Our Fiji team handles it with the same accuracy and professionalism — at a fraction of the cost.

Data entry & processing

Accurate, fast data entry across any system. CRM updates, form processing, database management, records digitisation.

Document management

Filing, archiving, contract review, document preparation. Keep your records organised and accessible.

HR administration

Onboarding paperwork, leave management, employee records, recruitment support. HR admin handled so your HR team focuses on strategy.

Order processing

Purchase orders, invoicing, inventory management, vendor coordination. Keep your supply chain running smoothly.

Quality assurance

Data verification, compliance checks, audit preparation, process documentation. Accuracy built into every workflow.

Email & chat support

Email management, inbox triage, response templates, chat coverage. Keep your communications flowing without missing a beat.

Finance & accounts

Your finance department, extended

Experienced finance professionals handling accounts payable, accounts receivable, financial reporting, payroll, and compliance — trained to NZ and AU standards.

Whether you need a dedicated bookkeeper or an entire accounts team, our finance professionals integrate directly into your existing systems and workflows.

Accounts payable & accounts receivable
Financial reporting & general ledger
Payroll processing & tax compliance
Budgeting & forecasting
Cash flow management
Audit support & compliance reporting

"Our finance team operates to the same standards as any NZ-based accountant — but at a cost that makes your CFO smile."

70%

Cost savings

NZ/AU

Standards

Industries we support

Accounting & Bookkeeping Real Estate Construction & Trades Legal NDIS & Disability Services Ecommerce Insurance Mortgage & Finance Brokers Recruitment IT & SaaS Energy & Solar

Flexibility

Start with one. Scale to fifty.

Whether you need a single admin assistant or an entire back office team, PCS scales to fit. Every team member is dedicated to your business — not shared across clients. They learn your systems, your processes, and your preferences.

No minimum team size
Flexible contract terms
Dedicated (not shared) staff
2–4 week deployment
Trained to your SOPs and systems

FAQ

Back-office outsourcing — common questions

Real questions ANZ operations and finance leaders ask before engaging PCS for back-office support.

Finance and accounts admin (AP, AR, reconciliations, month-end), data entry, virtual assistant, claims processing, document handling, payroll support, and general administrative workflows. We work inside your existing systems — Xero, MYOB, NetSuite, QuickBooks, custom internal tools — not parallel to them.

ISO 27001:2022 controls cover access management, encryption at rest and in transit, and incident response. Finance data stays in your tenant; PCS hardware is encrypted; access is role-scoped per agent.

From half an FTE upward. Many smaller clients share an admin across two or three workstreams; mid-market clients dedicate full FTEs to specific functions. PCS sweet spot is 5–100 FTE on the team across one or more service lines.

QA sampling or dual-key entry on workflows where accuracy under 1% error rate is the SLA. AI-assisted validation is rolled out where volume justifies it. Auditing is documented; throughput is reported weekly.

Yes. Pilot framework with KPIs and ramp paths. Contract terms vary by client and package. Most back-office engagements expand within 6–12 months as PCS proves the operating model on the initial scope.

The work that runs your business —without the overhead