PCS delivers dedicated offshore teams for hotel groups and travel operators across Australia and New Zealand — handling reservations, accounts, guest services, and admin from our Fiji hub so your on-property teams can focus on the guest experience.
Every role comes with a dedicated team member trained on your systems, your brand standards, and your guest expectations. Here is what a typical day looks like for each.
A multi-property hotel group in Queenstown consolidated 4 property bookkeepers into a 2-person offshore team with PCS. Month-end close went from 10 days to 5. The same Financial Controller oversight remained in place, with consistent processes now applied across all properties — reducing duplication and improving reporting accuracy.
Three reasons hospitality operators across ANZ choose PCS over other offshore providers.
Fiji is a hospitality nation. Our staff understand guest expectations, service culture, and the warmth that ANZ travellers expect — because they have grown up in it.
Your offshore team works your check-in hours. No overnight handoffs, no lag — real-time collaboration with your on-property managers during the hours that matter.
Our teams have hands-on experience with Opera, RMS, Little Hotelier, and other property management systems used across ANZ hotel groups. Less ramp-up time, faster value.
Book a 20-min scoping call and we will map out what an offshore hospitality team looks like for your operation.
Get Started → Book a Call